Trent & Mersey Canal

Start date: November 2, 2021
End date: December 29, 2021
Stoppages & Restrictions

Anderton Customer Service Facilities
Anderton Services

Update on 24/12/2021:

We are pleased to advise the Anderton Customer Service Facilities are back open following a successful repair to the drainage system.

Update on 22/12/2021:

Please be advised our contractors have attended site today, but have been unsuccessful in removing the blockage. Our contractors are now investigating alternative solutions to resolve the drainage issue.

Update on 17/12/2021:

Please be advised contractors have returned to site this morning to commission the drainage pump, unfortunately upon testing, an additional blockage was identified further along the pipe work, and as a result caused the pump to back up with excess water.

Our contractors are returning to site Tuesday 21 December to jet the pipework and conduct a CCTV investigation of the drainage system.

Update on 15/12/2021:

Our contractors have returned to site and successfully completed a repair to the drainage system pipework. A further visit is required to commission the pump and finalise the work.

We anticipate our contractors returning to site on Friday, 17 December.

Update on 10/12/2021:

Please be advised due to unforeseen circumstances there has been a delay in our contractors returning Anderton Customer Services.

We now anticipate their attendance on site next week.  

Until our contractors facilitate a repair to the drainage system the services will remain closed.

Update on 03/12/2021:

Please be advised our contractors have received the results of the drain investigation and are now in the process of planning a repair.

Update on 19/11/2021:

Please be advised Anderton Customer Service Facilities remain closed whilst our contractors await the results of the drainage investigation and organise a method of repair.

Update on 17/11/2021:

Please be advised our contractors have attended site and conducted a thorough investigation of the drainage system at Anderton Customer Service Facilities.

Whilst we await the results of the investigation Anderton Customer Services will remain closed.

A further update will be provided Friday 19 November.

Update on 15/11/2021:

Please be advised due to unforeseen circumstances there has been a delay in our contractors attending site.

Our contractors are now due to attend Anderton Customer Service Facilities tomorrow, Tuesday 16 November.

Update on 12/11/2021:

Our contractors have identified a possible solution for the drainage issue and are due to return to site this weekend to investigate further.

Until then Anderton Customer Services remain closed.

A further update will be provided Monday 15 November.

Update on 08/11/2021:

Please be advised our contractors are currently establishing a method of repair for the drainage issue at Anderton Customer Service Facilities.

Whilst our contractors identify a solution Anderton Customer Service Facilities will remain closed.

A further update will be provided Friday 12 November.

Update on 05/11/2021:

Please be advised our contractors have attended site and identified further drainage issues at Anderton Customer Service Facilities.

Whilst our contractors investigate a method of repair Anderton Customer Service Facilities will be closed.

A further update will be provided Monday 8 November.

ADVICE (10am Wednesday 3 November 2021 until further notice)

Please be advised the Pump Out station at Anderton Customer Service Facilities is currently out of use due to an electrical issue. All other facilities that are not affected are still in use.

Contractors have been informed. An update will be provided tomorrow afternoon on the 4th November.

ADVICE (11.30am Tuesday 2 November 2021 until further notice)

Please be advised that the toilet at Anderton Customer Service Facility is currently out of use due to blocked drainage. Contractors have been informed and we anticipate their attendance on site 5th November. All other facilities are still in use