Hermitage Lock Office
Update on 05/03/2022:
Please note that we are pleased to be able to confirm that the Hermitage Lock Office phone line has now been restored by BT and the line is now able to receive and make calls once again. Therefore please use the lock phone number (01487 841548) as normal and there is now no need to call via our National Customer Contact Centre.
ADVICE (Thursday 3 March until Friday 11 March 2022)
Please be aware that Hermitage Lock Office phone line is currently
unavailable due to overhead cable damage caused by the recent storms.
Whilst engineers are carrying out the repair work please contact our National
Customer Contact Centre on 03708 506506 between 9am and 5pm Monday
to Friday and ask for the Great Ouse Waterways team. During non-working
hours please ask to speak with the waterways duty officer for that area.
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